When the new Denver dispensary location opened in April, I ordered T-shirts for all of the staff.
I wanted the staff to have matching uniforms that were just a little bit different than the regular shirts for the marijuana dispensary staff.
I ordered a t-shirt from the manufacturer and they sent a sample in the mail a couple of days later. I approved the sample and the t-shirts were produced. They were shipped via FedEx one week later. I was very upset when I received the shirts. The quality of the fabric wasn’t what we discussed and it definitely wasn’t the same quality of fabric that was presented to me in the first sample. We only had a week until the Denver dispensary location opened for business. I wasn’t sure that we would be able to get the right shirt before opening day. I contacted the manufacturer and I told them about the problem with us. They tried to argue that the fabric was the same. I knew it was a mistake to deal with the same company a second time, so I contacted a local company to see if they could help us fulfill the order. They had the shirts ready in two days and they used soft, breathable cotton. The colors were bright and vibrant and the name of the Denver dispensary was easily visible on the back. After the grand opening celebration, I contacted the original manufacturing company and their corporate office. I requested a full refund for the shirts and I threatened them with a loss of statewide business if they did not come up with the money.
Cannabis Shop Denver CO