I ordered parts for a commercial furnace replacement job & the parts arrived on Wednesday! Unluckyly, the job was supposed to start on Wednesday.
The parts for the commercial furnace replacement job were supposed to come directly to my warehouse in Elgin, ILâ€¦ I also have an office in Chicago, IL.
That’s where the parts were delivered; When I called to complain, the guys went back to the shop & picked up the parts. They were supposed to bring them right over to Elgin the next morning so I could still handle the replacement on Wednesday, however no 1 ever showed up & I did not hear anything from the parts company. I contacted the commercial service client & I told the owner of the laundromat that I had to postpone the replacement until Wednesday. I expected the guy to tell myself and others off, however he was having some concerns with the washing machines & the waterâ€¦ He sounded completely frazzled on the cellphone. The new ductless AC unit was not on the top of his concern list. I asked the guy if I could provide an Elgin plumbing service, however he already had someone on the way. The parts for the commercial furnace replacement job finally arrived on Wednesday to the Elgin office address after numerous afternoons of road trips. I went down to the laundromat on Wednesday to complete the replacement job. The guy was still having plumbing issues, however the contractors were there & they had the whole left side of the place torn apartâ€¦ All of us worked side by side. There really wasn’t much room for customers that morning.