Customer maintenance is key in the Heating and Air Conditioning industry

I genuinely suppose that it is important to have relaxing customer maintenance if you system to have a small supplier and make it last.

I typically pride myself on making sure that the customer is gleeful at the end of every transaction.

I do almost anything possible to make a customer happy, including offering a discount or additional services or unit at no cost. I have many residential and commercial Heating and Air Conditioning clients in the Orland Park IL area. I frequently spend many nights each week in Orland Park working on residential and commercial Heating and Air Conditioning repairs and upgrade jobs, but a residential customer contacted our company because they saw the truck in the parking lot of another business… The residential customer wanted to make an appointment and get someone out there the same afternoon to look at the Heating and Air Conditioning issue. Unluckyly, I didn’t have anyone to go to the address that afternoon because it was 3:00 p.m. I gave to schedule the maintenance for the next day. I also gave to provide the customer the name of an emergency repair maintenance that could help and was local in Orland park. The person was unquestionably frustrated that I could not offer any assistance. I wasn’t unquestionably gleeful about the lack of servicemans to take the job either, but I have to say no at some point or my men would be working 24 hours a afternoon. The lady called the office the next afternoon and she complained about our lack of skilled servicemans in the Orland Park area. I took down her complaint and told her to have a nice afternoon.


air conditioner repair Orland Park Illinois