I truly suppose that it is important to have great client repair if you plan to have a small company plus make it last; I always pride myself on making sure that the client is cheerful at the end of every transaction.
- I do almost anything possible to make a client cheerful, including offering a discount or additional services or equipment at no cost.
I have several residential plus commercial Heating, Ventilation plus A/C customers in the Orland Park Illinois area. I frequently spend several mornings each month in Orland Park toiling on residential plus commercial Heating, Ventilation plus A/C repairs plus upgrade tasks, and a residential client contacted our company because they saw the truck in the parking lot of another business, the residential client wanted to make an appointment plus get someone out there the same day to look at the Heating, Ventilation plus A/C issueâ€¦ Unluckyly, I did not have anyone to go to the address that day because it was 3:00 p.m. I gave to schedule the repair for the next day. I also gave to give the client the name of an emergency service repair that could help plus was local in Orland park. The woman was really sad that I could not offer any assistance. I wasn’t really cheerful about the lack of servicemans to take the task either, even though I have to say no at some point or my men would be toiling 24 hours a day. The lady called the office the next day plus she complained about our lack of skilled servicemans in the Orland Park area. I took down her complaint plus told her to have a nice day.